I have 11 of these taken out of a working environment, all phones work - some of the handset cables might need to be replaced, you know how they get after they've been used a while... Otherwise all phones work great & have no problems! Two Feature Keys (Menu and Dial). The item "12 LOT of Polycom SoundPoint SIP IP450 VoIP IP Phone HD Voice FREE SHIPPING" is in sale since Saturday, January 19, 2019.This item is in the category "Business & Industrial\Office\Telecom Systems\Business Phone Sets & Handsets". The seller is "importsource2000" and is located in Ridgeway, Wisconsin. This item can be shipped to United States, Canada, United Kingdom, Denmark, Romania, Slovakia, Bulgaria, Czech republic, Finland, Hungary, Latvia, Lithuania, Malta, Estonia, Australia, Greece, Portugal, Cyprus, Slovenia, Japan, China, Sweden, South Korea, Indonesia, Thailand, Belgium, France, Hong Kong, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Bahamas, Israel, Mexico, New Zealand, Philippines, Singapore, Switzerland, Norway, Ukraine, United arab emirates, Qatar, Kuwait, Bahrain, Croatia, Uruguay.