This is excess inventory that I no longer need due to a switch from Mitel to Avaya. The box is still factory sealed. I assume this is new and not refurbished due to the sticker that says NewItem. However, I can't remember for sure. The item "Mitel 5340e VOIP Phone withBig Backlit Display SIP/MiNet, GigEth, 48 Key, PoE/AC" is in sale since Saturday, July 27, 2019.This item is in the category "Computers/Tablets & Networking\Enterprise Networking, Servers\VoIP Business Phones/IP PBX". The seller is "mdt_74" and is located in Bountiful, Utah. This item can be shipped to United States.