It has been reset to factory defaults. There are some dings in the edges of the device, and there are also some light surface scratches. There are no major damages, such as dents or cracks, that affect the device's ability to perform. The item "Polycom Soundstation IP 7000 VoIP Conference Phone (P/N 2201-40000-001)" is in sale since Tuesday, July 31, 2018.This item is in the category "Business & Industrial\Office\Telecom Systems\Conference Equipment". The seller is "yngbld1321" and is located in Saint Cloud, Minnesota. This item can be shipped to United States.